GameSpot FAQ: answers about bonuses, games and accounts

How large is the welcome offer?

The published offer may include up to €4,000 + 245 free spins. Check the amount, minimum deposit and individual terms immediately before activation under promotions.

Which payment methods are visible?

Depending on the account, the cashier may show cards, Apple Pay, Google Pay, N26, Neteller, Skrill, Revolut, Open Banking and cryptocurrencies. Current availability and limits in the account always take precedence. Read payments for more information.

How long can the KYC review take?

Up to five business days are stated for document review; where further clarification is needed, a delay of up to 14 days may occur. See KYC verification for details and secure-submission guidance.

Is there a mobile app?

A separate app is not confirmed in the available information. Use the mobile browser version and keep your browser and operating system up to date. Guidance is available under mobile casino.

Where can I find protection options?

Limits, reality checks, cooling-off periods and self-exclusion are explained under responsible gambling. For account questions, use the help chat in the signed-in area.